Frequently Asked Questions
Everything you need to know about shopping with Bethenny.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products sustainably sourced?
At Bethenny, we prioritize ethical manufacturing and sustainable sourcing. We work closely with our suppliers to ensure high-quality materials that meet our environmental standards.
Can I change or cancel my order after it has been placed?
Orders can be modified or canceled within 1 hour of placement. After this window, our warehouse begins processing, and we may be unable to make changes, though you can still return the item once received.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.